RESIZING & REPAIRS

REPAIRS

  • The Foundry Fine Jewelry stands behind our product and we do our best to ensure you receive your piece(s) in perfect condition. 
  • Please carefully inspect your item upon receipt. 
  • Should your item need to be returned for repairs, please send it back in its original packaging.
  • The Foundry’s 60 Day Repair Warranty
    • We offer complimentary repairs on jewelry that arrives damaged upon receipt, under the following conditions:
      • Manufacturer defect
      • Loose diamonds
      • Loose prongs
      • Missing stones 
      • Broken clasps
      • Broken chains or links
      • Under these conditions, and within 60 days, we will cover the shipping costs to return your item.
      • We reserve the right to refuse this warranty if we feel the item has been misused.  
      • We will not accept responsibility for any Foundry Fine Jewelry items repaired by a third party. In this case, all warranties become null and void. 
  • The following are not included under our 60 day repair warranty:
    • Normal wear and tear, including but not limited to scratches, dents, cracked stones, any misshapen jewelry. 
    • Under these conditions, the customer is responsible for fees incurred for shipping, handling, and insurance. 
  • After 60 days, we would be happy to repair your jewelry for you. Pricing for repairs vary, depending on the scope of the work. Please contact us for repair inquiries. 

RESIZING

  • In the event that your item does not fit, we would be happy to resize it for you. 
  • Necklace or bracelet lengths can be shortened or lengthened if necessary. 
  • Not all items are eligible for resizing. Please make sure to determine your ring size before placing your order. See product descriptions to know if an item is available to be preordered in a different size. 
  • Any fees associated with resizing or changes to an item vary depending on the scope of the work but start at $40.